The Netherlands: 1-5 business days
Western Europe: 2-7 business days *
Rest of the world: 6-14 business days*

During busy sale and/or holiday periods, packages may experience a delay of ± 3 business days. We always try to ship packages as quickly as possible!

We are not responsible for lost, damaged, or incorrectly delivered orders. We act solely as an intermediary between our customers and the postal companies.

* Due to high volumes at your local customs office, international shipments may take longer to arrive. Unfortunately, neither we nor the couriers we work with have any influence over this.

We apply different shipping costs per country of destination. Below you will find an overview:

The Netherlands
Standard Shipping / €6.95 (Free for every order above €150,-)
Sunglass Special / Free shipping

EU Zone 1
France, Germany, Italy, Luxembourg, Poland, Portugal, Spain, Austria, Belgium, Switzerland, Denmark and the United Kingdom
Standard Shipping / €15.00 (Free for every order above €250,-)
Sunglass Special / €9.50

EU Zone 2
Finland, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Greece, Sweden, Ireland, Croatia, Czech Republic, Estonia
Standard Shipping / €21.00

Worldwide Shipment
Rest of the world (USA excluded)
Standard Shipping (max. 2kg) / €35.00
DHL Express / €65.00

USA
DHL Express / €65.00

Please note: We do not cover import or customs costs for any deliveries. The rates for Worldwide Shipment apply to packages up to 2 kg. Is your order heavier? Then we will contact you after your order for an adjusted shipping price. You can also contact us beforehand via email or WhatsApp.

After the order has been handed over to the postal service, an email will be sent with a unique Track & Trace code. For orders shipped outside of Western Europe using standard shipping, a limited tracking service is sometimes available. Please keep this in mind.

Unfortunately, we can't always prevent emails from ending up in your spam folder. Therefore, always check first to see if the email you're missing is there.

Did you receive a Track & Trace code, but your package is stuck at a specific location for more than 5 days? Let us know by email or WhatsApp ! Standard procedure is to initiate an investigation with the carrier to determine the whereabouts of your package. This investigation can take up to 20 business days. We kindly ask that you respect this timeframe; we will contact you as soon as we have feedback.

Due to the busy times at your local customs office, international shipments may take longer to arrive. Unfortunately, we, like the couriers we work with, have no control over this.

At checkout, you can choose store pickup. Your order will then be prepared for you in the store as quickly as possible. In most cases, this is within 2 hours during normal business hours.